FAQ

Getting started

Is the visibility report really free?

Yes. No credit card. You get a scored visibility report for your first business: Maps and local pack, AI answers, listing gaps, and a prioritised checklist. Keep that first report forever, then upgrade when you want the operating system behind it.

Do I need an existing website?

No. Search for the business you already have, or start a new one. Growth Pack can generate a fast local site, a blog, and publishing on a 27local subdomain or your own domain. If you already have a site, keep it and still run rankings, reviews, Google profile, and AI visibility here.

How long does the audit take?

A couple of minutes. We look up your business, read the public data behind your listings, and hand back a scored report with a prioritised checklist.

What do you need from me to get going?

Your business name or website. We find the listing, categories, reviews, and local signals ourselves. You correct anything we got wrong, then connect Google only if you want us to publish or pull Search Console.

Do I have to connect my Google account?

Not for the free report. Connect Google Business Profile when you want live reviews, profile edits, attributes, and posts. Connect Search Console when you want owned clicks and queries. You can disconnect either at any time.

Using the product

What is actually inside the Growth Pack?

The full growth OS for up to three businesses, not a thinner report. Website generation and a visual editor, a blog, and publishing on a 27local subdomain or your own domain. A review inbox with on-brand drafts, brand voice, and optional automation. Local rank grids, keywords, technical SEO, competitor and service-gap analysis, backlinks and citations, and AI visibility in ChatGPT-style answers. Google Business Profile audit, attributes, services, and posts. Unlockable trust badges you can embed. A content studio for articles and Google posts. An assistant on top of the same data. One login, one growth score, a next-best-action list every week.

Will the generated website replace my current one?

Only if you want it to. Plenty of owners keep the site they have and still run reviews, rankings, Google profile, content, and AI visibility here. If you switch, you get the editor, blog, and publishing with your own domain.

Can I use my own domain?

Yes. Point your domain at the site we generate, or keep your current domain exactly where it is. Every site also gets a 27local subdomain so you can preview before you cut over.

Do you post review replies for me?

We draft them in your brand voice and you approve. Optional automation can send safe replies after you set the rules. Nothing reaches your public profile without a path you chose.

How do you track local rankings?

We run coordinate grids across your service area, so you see your Maps pack position neighbourhood by neighbourhood instead of one flattering number from your own phone. Re-run a grid when you need a fresh look.

Do you cover keywords, competitors, and my Google profile too?

Yes. Growth Pack includes organic keywords, technical site health, competitor gaps and review themes, backlinks and citations, and a live Google Business Profile workspace: categories, attributes, services, hours, and posts.

What are 27local badges?

Unlockable trust marks from live local rank and Google reviews. Download SVG or PNG, or embed a live image that only shows while you still qualify.

What is AI visibility, in plain words?

Whether assistants like ChatGPT, Perplexity, and Gemini mention your business when someone asks for what you sell, and whether what they say about you is actually correct. Growth Pack tracks that over time and points at the facts to fix.

What does the content studio do?

It drafts SEO articles and Google Business posts from confirmed business facts, then lets you edit, approve, and publish. That sits next to the blog and the review inbox, so content is not a separate tool.

How often is my data refreshed?

Rankings, reviews, Google profile, and AI checks refresh on a schedule on paid plans, and you can re-run any check yourself when you need a fresh look.

Pricing & billing

What does it cost after the free report?

Growth Pack is $49 a month, or $490 a year, for up to three businesses and the full OS above. Agency is $39 per business slot per month with a three-slot minimum, plus client workspaces and white-label reports.

Is there a contract or a setup fee?

Neither. Monthly plans stop when you stop, and nobody has to get on a call first.

Can I cancel anytime?

Yes. Cancel in your settings and you keep access until the end of the period you already paid for.

What happens to my site if I cancel?

You can export your content, and your domain stays yours. Nothing about your business is held hostage.

Agencies & teams

Can I manage more than one business?

Growth Pack covers up to three. Agency adds client workspaces and per-client slots for as many as you run.

Can I put my own brand on the reports?

Yes. White-label reporting is built for sharing outside your team, with your logo instead of ours.

Can I invite my team and my clients?

Agency plans include roles and permissions, so staff and clients only see the workspaces they should.

Data & trust

Who owns my data?

You do. Export it whenever you like, and deleting your workspace deletes the records behind it.

Will you create thousands of city pages for SEO?

No. We only publish curated country, language, and city routes when local data exists.

Where do my DataForSEO credentials live?

Only on the server. The marketing site never exposes provider credentials to the browser.

Which countries and languages do you support?

The product speaks English, French, and German today, and the visibility checks work across the markets Google covers.

Wir sind zu zweit im Restaurant, und niemand hatte Zeit, SEO zu lernen. 27local hat uns in einfachen Worten gesagt, was im Google-Profil fehlte, unsere Seite neu gebaut, und jetzt stehen wir ganz oben, wenn jemand in unserer Straße ein Restaurant sucht. Samstags sind wir wieder ausgebucht.
Priya N., Restaurantinhaberin, Arlington
Priya N., Restaurantinhaberin in Arlington

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